Shift Happenings with George Suess
Welcome to Delarc's blog. Here you will find insights relating to our proactive philosophy and positive approach. CEO, George Suess, keeps you up to date on our most recent lessons learned and our consulting and training experiences. Check back regularly for updates. Comments and questions are encouraged.

Wednesday, January 21, 2009

Good Teaching and Engagement.

Rafe Esquith is a 5th grade public school teacher in Los Angeles and the only teacher ever to receive the National Medal of the Arts award. His latest book is: Teach Like Your Hair is on Fire. We are ordering it for our library. Sign up now to read it.

At one point in the interview he said something that rang a loud bell for me. He said part of his philosophy is “put more food on the table and everyone will find something they like to eat.”

At Delarc we call it person-centered engagement. A rose by any other name, stills smells as sweet.

I believe this demonstrates, one more time, our philosophy and approach is state of the art. You are doing what the best of the best in the world are doing. The people you support are receiving the benefits and that is something of which we should all be proud.

I am looking for a volunteer or two to read the book and advise us of what they discover.Let me know if you are interested. Thanks

Wednesday, January 14, 2009

Training again


We’re off and running again in Georgia!

On Tuesday January 13, we kicked off our new contract with the State of Georgia. This is the second contract with them. This year we will be continuing our work with 4 agencies and adding 3 new one to the mix. On Tuesday we conducted an overview session for Georgia providers to help them decide if they want to apply to be one of the three new agencies. There were approximately 75 people present. And id sounded like several agencies plan to submit an application.

Today, was day one of a two day visit to one of last year’s agencies. There is a team of three of us here and two of our staff spent the day observing the program in action and in particular focused on one individual who presents a particular challenge. It is now 7:30 pm and they are meeting to compare their notes and to develop their recommendations for improvement which we will present tomorrow. At the end of the day we also provided Time Management training to a number of their staff which we will continue and conclude tomorrow afternoon.

Exhausting but excellent.

Friday, January 9, 2009

Board Relations and the Shift Happens Model

Earlier this week I meet with the President of our Board of Directors regarding our upcoming Board meeting and a few other Board matters. As the meeting was starting he said that there was something he had been reading he wanted to read me. It comes from the book, Shadow of the Hegemon by Orson Scott Card. He read the following to me:

Soldiers who did good work did not have special privileges and were given no special authority, so they were not resented by the others. The praise was not effusive, so it never embarrassed them. Instead, they were admired by the others, and emulated. And the focus of the soldiers became the earning of Bean’s recognition.

That was true power. Frederick the Great’s dictum that soldiers had to fear their officers more than they feared the enemy was stupid. Soldiers needed to believe they had the respect of their officers, and to value that respect more than they valued life itself. Moreover, they had to know that their officers’ respect was justified--that they really were the good soldiers their officers believed them to be.


When he was done he said that as he was reading this passage “It dawned on me that this is what Delarc is about and I wanted to share it with you.” A very interesting observation and one I wanted to share with you.

This is great on a number of levels and I would like you to think about it. Do you agree? Disagree? Do you see this applying to the people we support? To our subordinate staff?

How great is it that someone from our Board would see something in print, think of us and then take the time to point it out.

Great stuff!